Malek Darweesh is a distinguished operations, quality, and safety leader with more than 15 years of experience in the telecommunications industry. Through a career built on strategic planning, project management, and cross-functional leadership, he has consistently strengthened operational performance, improved service quality, and supported business growth across complex technical environments.
Leading Quality, Safety, and Strategy at Fibertech
As Quality & Safety Assurance Manager at Fibertech, Malek plays a central role in advancing operational excellence across field operations, backoffice processes, and site inspection activities. Beyond managing quality and safety functions, he also contributes actively to company strategy setting, helping shape priorities, strengthen execution, and align operational plans with business goals.
He has been instrumental in developing the company’s quality strategy, process frameworks, and FTTH installation standards to ensure consistency, reliability, and performance across operations. His leadership has helped improve daily feedback accuracy significantly, while also contributing to stronger quality of service and quality of experience outcomes.
Building Strong Quality Systems
Malek’s work reflects a deep commitment to systems, structure, and continuous improvement. He has developed company quality management plans, crisis plans, and departmental processes that help the organization respond effectively to operational challenges while maintaining high standards of service delivery.
He also led the creation of quality teams for both backoffice and site inspection functions, ensuring better oversight, faster issue resolution, and stronger accountability. His ability to coordinate across functions and guide field teams has made him a key contributor to operational stability and service excellence.
Experience in Major Telecom Operations
Before joining Fibertech, Malek served as Field Management Center Manager for the Orange FTTH Project at Nokia, where he managed project scope, scheduling, cost control, and operational coordination. In this role, he helped ensure successful installations, efficient project execution, and effective customer care operations across front and back office teams.
Earlier in his career, he worked as a Network Engineer at Lewan Consulting Engineers & Architects, where he handled network design, configuration, installation, security, and infrastructure optimization. He also spent several years at Saudi Telecom Company as a Core Network Engineer, supporting ADSL, VDSL, IPTV, and FTTH troubleshooting while maintaining strong service continuity and technical performance.
Leadership Through Performance
What distinguishes Malek is his ability to combine technical expertise with practical leadership. He has led large-scale initiatives that align with business goals, improve process efficiency, and support sustainable operational growth. His approach is grounded in discipline, communication, and measurable improvement, making him a trusted leader in demanding telecom environments.
He is also known for his collaborative style, strong people management skills, and ability to lead cross-functional teams toward shared objectives. Whether improving quality systems, supporting strategy development, or managing projects, Malek brings consistency, focus, and accountability to every responsibility.
Education and Professional Strength
Malek holds a Master of Business Administration (MBA) from the University of the People, an internationally recognized institution, and a Bachelor of Computer Science Engineering from Philadelphia University. His MBA coursework in Marketing Management, Organizational Behavior, Managerial Accounting, Business Law, Ethics, Financial Management, and Human Resource Management further strengthens his leadership perspective.
He also holds key professional certifications, including PMP, ISO 45001 Lead Auditor, and ISO 9001 certification, reflecting his commitment to project excellence, workplace safety, and quality management systems. His academic and professional background gives him the strong foundation needed to contribute at both operational and strategic levels.
Recognized Leadership by The Arab Leaders
The Arab Leaders proudly recognize Malek Darweesh for his enduring contribution to quality assurance, strategic leadership, and telecom excellence. His career reflects the kind of leadership that improves systems, empowers teams, and creates lasting organizational value.
