Leadership in Large-Scale Operations Management
Sherif El Dakroury is a seasoned Head of Operations with a proven track record of managing extensive teams and delivering outstanding operational performance. Currently leading operations across Riyadh, Hail, and Makkah at Maximus KSA, Sherif oversees a robust field operations team of over 380 members. His leadership focuses on designing and implementing national-level operational strategies fully aligned with client goals, KPIs, and organizational vision.
A landmark achievement under Sherif’s leadership is guiding his team to achieve project targets for 24 consecutive months the longest such streak in the company’s history. This reflects his exceptional ability to foster team cohesion, maintain high standards, and drive consistent performance in complex operational environments.
Sherif drives performance optimization by leveraging data analytics, workforce planning systems, and continuous team capability development. He fosters strong executive partnerships with government bodies and NGOs to ensure sustained program delivery, stakeholder engagement, and client satisfaction. Sherif’s mentorship promotes collaboration and operational synergy, enabling teams to consistently exceed project deliverables.
Proven Expertise in Regional Operations and Team Management
Before his current role, Sherif demonstrated his leadership capabilities as Head of Operations Manager, overseeing critical operational functions and ensuring alignment with performance targets. His responsibilities included workforce planning, recruitment processes, and detailed performance monitoring using diverse data sources such as attendance records, beneficiary feedback, and team attrition rates.
Sherif actively facilitates partnership meetings and manages NGO engagement to maximize collaborative efforts. He emphasizes leadership development by coaching team leaders on interviews and disciplinary actions, ensuring alignment with company policies and maintaining high ethical standards. His proactive risk management and quality assurance efforts enable consistent compliance and safeguard project integrity.
Extensive Market Research and Project Execution Expertise
Sherif brings valuable experience from his tenure at NielsenIQ, where he served as Senior Research Executive and KSA Operations Costing SPOC. He led multiple complex market research projects spanning sectors such as electronics, telecoms, FMCG, and banking. Sherif was responsible for directing project lifecycles from briefing to data collection and quality control, ensuring projects were completed on budget and schedule.
His ability to manage resources, coordinate fieldwork, and maintain client communication was instrumental in delivering timely and high-quality project outcomes, reinforcing his reputation for operational excellence and client satisfaction.
Educational Background and Professional Development
Sherif holds a Mini Master in Business Administration from SMC University and a Business Marketing Diploma from the University of Oxford. His foundational education includes a Bachelor of Business Administration in Accounting from Obour Institutes. These academic achievements have sharpened his strategic vision, organizational capabilities, and marketing insights.
A Visionary Leader Focused on Excellence and Impact
Sherif El Dakroury describes himself as an accomplished operations manager passionate about fostering high-performance teams and driving sustained organizational success. His expertise spans leadership, negotiation, sales, account management, team building, and strategic planning.
At Maximus Gulf, Sherif is responsible for delivering 80% of the KSA project targets while optimizing team performance and managing stakeholder relationships. His collaborative style and commitment to operational rigor empower teams to exceed goals and deliver impactful results.
Recognized Industry Leadership
The Arab Leaders proudly recognize Sherif El Dakroury as a distinguished operations leader whose strategic foresight, managerial acumen, and dedication are transforming program delivery across Saudi Arabia. His leadership inspires emerging and established professionals to embrace innovation, ethical standards, and teamwork in advancing national progress.
Sherif El Dakroury is more than an operations manager; he is a visionary leader shaping the future of organizational excellence and regional development in the Kingdom and beyond.
