Dr. Majeda Al Marzooqi serves as the Group Director of IT Service Delivery and Operations at EDGE Group in Abu Dhabi, spearheading the nation’s digital transformation efforts with visionary leadership. With a distinguished career spanning over 17 years, she has been a pivotal figure within the Abu Dhabi Government, driving organizational change, enhancing service delivery, and integrating advanced IT solutions.
In her current role at EDGE Group, Dr. Majeda oversees critical IT services including infrastructure management, business applications, enterprise architecture, information security operations, technical support, and the execution of IT projects. Her leadership has been instrumental in elevating operational efficiency, ensuring strict regulatory compliance, and fostering sustainable growth that advances the UAE’s national strategic objectives.
Dr. Majeda’s extensive experience includes leading transformative digital initiatives at esteemed institutions such as Louvre Abu Dhabi and the Department of Transport. Beyond applications management, she has expertly managed IT operations and technical support divisions, formulating comprehensive policies and procedures grounded in ITIL frameworks and ISO 20000 standards to ensure exemplary service delivery and operational governance.
Her unparalleled contributions have garnered prestigious awards, including Government IT Leader of the Year (2025), Digital Transformation Achievement Award (2025), and Young Government IT Professional of the Year (2017). Additionally, she has been recognized for her excellence in Government-to-Business and Government-to-Government services, receiving multiple certificates of appreciation for her dedication and collaborative excellence.
Academically, Dr. Majeda earned her Doctorate in Business Administration focusing on Artificial Intelligence and Disaster Response in the UK. She also holds an Executive Master of Public Administration from Zayed University, Abu Dhabi, in collaboration with Indiana University and the University of Utah, along with a Bachelor’s degree in Business Information Technology with Distinction. Her vast portfolio of professional certifications includes the International Artificial Intelligence Driving License (IAIDL), Artificial Intelligence Maturity Assessor (AIMA), ISO, ITIL, EFQM, and advanced management credentials.
Guided by the belief that technology is a tool to empower individuals rather than replace them, Dr. Majeda champions an ethos of visionary leadership coupled with innovative application of advanced technologies. She remains committed to nurturing agile, future-ready teams equipped to drive sustainable organizational success amidst rapidly evolving IT landscapes.
The Arab Leaders proudly honor Dr. Majeda Al Marzooqi for her trailblazing role in digital governance and IT innovation. Her steadfast dedication to strategic execution, operational excellence, and team empowerment continues to propel the UAE towards a resilient, innovative, and sustainable technological future.
