Pioneering Customer Intelligence and Social Listening in the Arabic World
Abdullah Asiri is the dynamic Founder and CEO of Lucidya, the leading AI-powered social listening and customer intelligence platform tailored for the Arabic-speaking markets. Since launching Lucidya in 2016, Abdullah has driven a transformative shift in how brands across the MENA region engage with their customers—leveraging advanced Artificial Intelligence (AI) and Natural Language Understanding (NLU) technologies to decode Arabic conversations and deliver actionable insights that elevate customer experience and business outcomes.
Lucidya’s groundbreaking innovation is internationally recognized, having earned prestigious awards including acknowledgment from the World Economic Forum. Under Abdullah’s visionary leadership, Lucidya empowers businesses to harness the voice of the customer in real-time, enabling smarter decision-making, brand reputation enhancement, and competitive differentiation in a digital-first economy.
Serial Entrepreneur and Tech Investor Cultivating Saudi Arabia’s Startup Ecosystem
Beyond Lucidya, Abdullah is a seasoned entrepreneur and active investor engaged with cutting-edge startups across fintech, logistics, and e-commerce sectors. His board memberships at companies like NQOODLET and Nitros reflect a commitment to driving technology-enabled innovation and digital transformation within Saudi Arabia and beyond.
Before founding Lucidya, Abdullah co-founded and managed Waqood Tech, a Saudi-based firm specializing in developing bespoke mobile applications and digital platforms for corporate and government clients, further establishing his reputation as a digital technology architect.
Thought Leader and Mentor Fueling Regional Entrepreneurship
Abdullah actively contributes to the burgeoning startup and entrepreneurial ecosystem of Saudi Arabia as a mentor, speaker, and judge at industry events. He shares insights on customer experience transformation, AI applications, and the strategic scaling of B2B SaaS businesses, fostering innovation culture and capacity building among emerging entrepreneurs.
Robust Academic Foundation Fueling Innovation and Leadership
Abdullah’s deep expertise is supported by a strong academic pedigree, including two Master’s degrees: one in Computer Science with an AI focus from KAUST and another in Business Administration & Entrepreneurship from Prince Mohammed Bin Salman College (MBSC) in partnership with Babson College. He also holds a Bachelor of Science in Computer Engineering from Virginia Tech, graduating with honors. Complementing his degrees, Abdullah has completed advanced business and entrepreneurship courses at globally acclaimed institutions such as Stanford, MIT, UC Berkeley, Cornell, and General Electric (GE).
- Expertise Spanning CX, AI, Startups, and B2B SaaS
Customer Experience (CX) Management - Artificial Intelligence (AI) & Natural Language Understanding (NLU)
- Startup Building and Ecosystem Development
- B2B SaaS Business Models and Growth Strategies
- Digital Transformation and Innovation Leadership
Recognized Excellence: A Visionary Leader Driving AI-Powered CX in the Arab World
The Arab Leaders proudly recognize Abdullah Asiri as a visionary and transformative CEO dedicated to revolutionizing customer experience and digital innovation across the MENA region. This accolade celebrates his exceptional achievements in harnessing AI technology to empower brands, nurturing startups, and shaping the future of customer intelligence in the Arabic-speaking world.
Abdullah Asiri is more than a CEO; he is an innovator, a strategic pioneer, and a catalyst for sustainable technological progress that enriches businesses and consumers alike across the Arab world.
