Yasser El-Sayed is a seasoned hospitality leader with over 26 years of progressive experience managing premium hotels across Saudi Arabia, the UAE, Oman, and Ethiopia. Currently serving as Cluster General Manager – Pre-Opening & Operations Management for Wyndham Hotels & Resorts, Yasser leads the successful launch and ongoing operations of Wyndham Garden properties in Dammam (KSA) and Muscat (Oman), ensuring uncompromising brand standards and operational excellence.
Expert Leadership in Pre-Opening and Hotel Operations
Yasser’s responsibilities encompass strategic planning, financial performance management, revenue optimization, sales and marketing oversight, human resources leadership, and superior guest satisfaction. He consistently drives profitability by implementing cost-control frameworks and maximizing occupancy and RevPAR through data-driven strategies. His commitment to building and mentoring cross-functional management teams fosters a culture of performance and guest-centric service.
Proven Success in High-Impact Pre-Opening Projects
Before his current role, Yasser played key roles in pre-opening and operations management at Ramada Hotel Sharjah, overseeing full hotel launches, talent acquisition, systems implementation, and departmental coordination. He has been instrumental in achieving consistent high occupancy levels, revenue growth, and exceptional guest experience metrics throughout his leadership tenure.
Yasser also contributed as General Manager for pre-opening support for notable Wyndham properties including Ramada Addis Ababa and Ramada Corniche Jeddah, ensuring timely readiness, staff training, and seamless operational handover.
A Comprehensive Skill Set
Pre-opening strategy and launch management
Multi-property cluster oversight
Revenue management and profitability optimization
Talent development and leadership coaching
Operational restructuring and quality assurance
Enhancing guest experience and loyalty
Crisis management and regulatory compliance
Yasser approaches hospitality management with the belief that operational success is rooted in alignment, clarity, and courageous leadership through complexity. He thrives in building ecosystems of collaborative teams that transform ambitious strategies into scalable, performance-driven realities while fostering guest-centric cultures.
Personal Leadership Philosophy
Educational & Professional Development
Yasser holds a Bachelor’s degree in Social Science from Ain Shams University, with additional diplomas in English Language (University of Illinois Urbana-Champaign) and Psychology (Ain Shams University). He has acquired multiple certifications on LinkedIn Learning, including Sales Competitor Analysis, Agile Leadership, Collaborative Leadership, and several in Artificial Intelligence for Business, data-driven decision-making, and transformational leadership.
Recognized Excellence: A Pillar of Hospitality Leadership in the Arab World
The Arab Leaders proudly recognize Yasser El-Sayed as a visionary and impactful hospitality leader whose expertise in pre-opening management, operational transformation, and strategic growth has elevated internationally branded hotels across the Gulf and beyond.
Yasser El-Sayed is more than a general manager; he is a catalyst for operational excellence, a builder of high-performing teams, and a dedicated steward of unforgettable guest experiences.
